Below are some Frequently Asked Questions (FAQ):
Q: What delivery options do you have?
A: We offer both standard shipping and express shipping. By default, all orders are shipped with standard shipping, if you need fast shipping, please contact us via WhatsApp or E-mail.
Q: How long does it take to deliver?
A: Orders are usually processed and shipped out within 48 hours, standard shipping usually takes 6-10 business days and fast shipping takes about 5-7 business days.
Q: Can I track my order?
A: Yes, you will receive an email with tracking information once your package has been shipped, which will allow you to check the status of your order at any time.
Q: What is your return policy? How do I return an item?
A: All items in our store support 30 days free return. If it is a quality issue, we will cover the return shipping cost; if it is a non-quality issue, the seller needs to cover the shipping cost by themselves. If you need to return an item, you can contact our customer service via email or WhatsApp.
Q: What is your sales and delivery range?
A: We support worldwide sales and delivery.
Q: What is the quality of your products?
A: We have the best supply chain, each product has gone through 6 quality tests, the quality of our products is at the top level, we have sent out more than 75,000 orders since 2019, and our customer satisfaction rate is 96%!
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other payment methods as noted at checkout.
