Shipping Policy
I. Order Processing Time
All orders are typically processed and shipped within 1-3 business days after payment confirmation (excluding holidays).
Please ensure that the shipping information provided at checkout is accurate to avoid delivery delays.
II. Shipping & Tracking Information
After your order has been shipped, we will send the shipping details to the email address provided during checkout, including:
- Carrier information
- Tracking number
- Real-time package tracking link
You can use the tracking number to check your package status at any time.
III. Delivery Timeframe
Orders shipped to most countries/regions in Europe and America typically arrive within 3-10 business days after dispatch.
However, delivery times may be delayed due to the following factors:
- Destination country/region-specific circumstances
- Customs clearance procedures
- Local transportation delays or force majeure events
IV. Special Circumstances
The following situations may extend delivery times but are not considered shipping issues:
- Customs inspections or clearance delays
- Force majeure events (such as weather conditions, holidays, or public incidents)
- Incomplete or incorrect shipping address information
V. Important Notice
After your order has been shipped, the order status will be updated to “Shipped”. Please check your email notifications regularly.
If tracking information has not been updated for an extended period or shows an abnormal status, please contact our customer service team promptly,